[ FAQ ]
Questions, answered.
The things people ask before they get in touch. If yours is not here, email support@scaleops.se and a person will answer it.
What do you actually build?
Five things, and they are usually connected to each other rather than sold separately:
- AI phone agents that answer every call, day or night, and book the job before it goes cold.
- Chatbots.
- Lead capture that scores, enriches and routes an enquiry before your team opens a tab.
- Websites.
- Automations for the admin around all of it: scheduling, follow-up, invoicing, reporting.
The through-line is the ninety seconds after someone raises their hand. That is the window most businesses lose, and it is the one we build around.
What does it cost?
Pricing is on application. We do not publish rates, because the number depends on what is leaking and how much of it there is — and we would rather tell you that than quote a figure that turns out to be wrong.
The audit gives you a number before you get a proposal: what is currently falling through, measured. You get that whether or not you go on to work with us.
How long until it is live?
Three weeks for the deploy step. Site, chatbot, voice agent and automations, built and connected to your CRM.
Live means in production, not a pilot running alongside the thing it was meant to replace.
What happens on a strategy call?
Thirty minutes. We map where inbound revenue is falling through — calls, forms, DMs, follow-ups that never happened — and you leave with the number.
It is not a pitch with a demo attached. If the answer is that you do not have a problem worth solving, that is a useful thing to find out in half an hour.
Do you connect to our CRM?
Yes. CRM integration with structured lead management is part of Scale, together with booking and automatic follow-ups.
Bring the CRM you already use. Which one it is changes the work involved, so it is worth mentioning early.
How do the three packages differ?
Launch is a professional, mobile-friendly website with clear contact paths, basic SEO, analytics and performance optimisation, and 30 days of support after launch.
Engage is everything in Launch plus an AI chatbot tailored to your services — it answers common questions, collects contact details and hands over to your staff when a customer needs help. It is our most popular package.
Scale is everything in Engage plus booking with automatic confirmations, CRM integration, automated follow-ups, and room to build further with AI agents and voice assistants. It is priced individually.
Do you work with our industry?
We do not publish a list of industries, and we would rather not claim expertise we cannot show you.
What the work suits is any business where inbound arrives by phone, form or message and someone has to respond quickly for it to turn into revenue. If that is you, the shape fits regardless of the sector. Ask us directly and you will get a straight answer.
What languages do you work in?
English and Swedish. This site is published in both, and we work in both.
How do we start?
Book a strategy call, or email us. There is no form to fill in beyond a name, an address and one line about what is going wrong.
We read every enquiry ourselves and reply within one working day.
- Company
- Scaleops.ai
- support@scaleops.se